Market Outbox

Downstream access is a term banded about in the mail, packaging and courier worlds but to us lamens, it probably means nothing. Basically, the term is used when a package or piece of mail has been picked up and distributed to the right area by a private courier. However once this has been done, it [...]

Crisis management is a term that was coined by PR consultants dealing with negative media relations.  The term ‘crisis’, now refers to reputation management and damage limitation which has become increasingly popular amongst businesses and their leaders.  Tony Hayward, former Chief Executive of BP, is one of the most famous examples of this we have [...]